Support
At Jimati we understand how frustrating it can be to choose a partner for your mobile messaging requirements, only to find their reliability and customer support leaves a lot to be desired. That's why in addition to our high reliability network and multiple data centres we offer some of the best technical support in the industry, backed by a highly skilled and experienced team that are fanatical about the service we provide.
All our clients get unlimited 24x7x365 access to our support portal, ticket system and knowledgebase - as well as standard support during core business hours. We also offer an extended support option, giving access to true 24x7x365 first and second line engineers via telephone and email.